Privacy Policy

This website is operated by White Lodge Fabric Limited, company registration no: 07867514 whose registered office is at ST21 6PG, United Kingdom.

White Lodge Fabric takes a responsible approach to protect the privacy of users of this website. 

We will not pass on any personal information that we collect through the website to any third parties.

Your name and contact details are held by us only to complete a transaction, provide assistance in answering any queries and keep you up to date with our new products and promotions.

You are given the option to opt out of communications regarding new products and promotions from us during the registration process should you so wish.

All payments on the website are accepted via Sagepay. The Sagepay gateway provides secure payment processes for thousands of websites and it is fully accredited by all the leading UK banks including our bank merchant provider.  The high level of security offered by Sagepay means that we never see your card number or details - we simply approve the transaction once we have completed your order.

All payment information passed between our site and Sagepay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to Sagepay are signed using MD5 hashing to prevent tampering. You can be assured that none of your data passed to Sagepay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Our website uses session cookies both to retain items added to your shopping basket as you navigate between pages and for advertising our site to visitors to our site on other third party websites.

A cookie is a small amount of data, which often includes a unique identifier that is sent to your device browser from a website's computer and is stored on your device's hard drive.

Details of the items added to a shopping basket are held by a cookie.  The cookie is a session cookie and will therefore expire after a given period of time.

In order to use the shopping basket on White Lodge Fabric you must have cookies enabled within your browser.

White Lodge Fabric uses the Google AdWords remarketing service to advertise to previous visitors to our site on third party websites (including Google search results pages and sites in the Google display network). In order to serve ads based on someone’s past visits to our website Google also use cookies.
Any data collected will be used in accordance with White Lodge Fabric’s privacy policy and Google’s privacy policy.

To set or amend your preferences for how Google advertises to you or to opt out of interest-based advertising please visit the Google Advertising Preferences page. To opt out of interest-based advertising via the Network Advertising Initiative please click here.

Should you have any queries regarding our privacy policy or procedures please contact us and we will be glad to help.